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Study: AI advice made people less accurate but more confident

What's this about?

A study reported that when an AI assistant gave people wrong answers, they became *less* accurate on the task but *more* confident in their answers — the worst possible combination: AI advice suppressed critical thinking instead of augmenting it.

What exactly is "automation bias"?

The phenomenon underneath is automation bias — humans' tendency to over-trust a machine's output and stop double-checking, precisely because it usually is right. It predates LLMs (pilots and autopilot, doctors and diagnostic software), but chatbots supercharge it: they answer fluently and confidently even when wrong, and fluency reads as competence to human brains.

What's the community saying?

HN 282 points, 160 comments — and unusually, the top comments attack the study
  1. Methodology takedown — the most-upvoted technical reply argues nothing tested is AI-specific: the researchers gave people deliberately wrong answers; a wrong search result or wrong human would produce the same effect. Trivia questions also make it low-stakes.
  2. Lived-experience agreement anyway — advice subreddits are "going to shit" as people relay ChatGPT answers instead of first-hand knowledge; the study matches what moderators see daily.
  3. The pessimist synthesis — even if models get smarter, agreeable AI + confident humans = stupider ideas held more firmly, in exactly the domains where users can't tell.
  4. Sourcing complaints — the article's links don't actually lead to the study PDF, which HN treats as its own small indictment of the AI-news food chain.
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